Privacy Policy

1. Introduction

Welcome to Word Flow (we/our/us). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vocabulary learning application ("Word Flow" or the "App").

Please read this Privacy Policy carefully. By accessing or using our App, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

We collect several types of information from and about users of our App:

• Google Account Information: When you sign in using Google, we collect your Google account information including your name, email address, profile picture, and Google account ID. This information is used to create and manage your account with us.
• Account Preferences: Any preferences or settings you configure within the App.
• Subscription Information: If you purchase a subscription, we collect payment information through our payment processor (PayPal). Note that we do not directly store your complete payment information on our servers.
• Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.

• Usage Data: When you access and use the App, we may automatically collect certain information about your device and usage patterns, including:
  • Device information (such as your mobile device ID, model, and manufacturer)
  • Operating system type and version
  • App features you access and use
  • Time and date of your App access
  • Time spent on certain features
  • Other diagnostic data
• Cookies and Similar Technologies: We may use cookies, local storage, and similar technologies to track activity on our App and hold certain information to enhance your experience.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Create and maintain your account
• Provide, maintain, and improve our App
• Personalize your experience
• Process transactions and send related information, including confirmations and invoices
• Send administrative notifications, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests, and provide customer service
• Monitor and analyze trends, usage, and activities in connection with our App
• Detect, investigate, and prevent potentially unlawful transactions, unauthorized access to our App, and other illegal activities
• Debug to identify and fix errors
• Comply with legal obligations

4. How We Share Your Information

We may disclose personal information that we collect or that you provide:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• For Payment Processing: We share necessary information with PayPal to process your subscription payments.
• For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• To Comply with Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent in situations not covered by this Privacy Policy.

We do not sell your personal information to third parties.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

If you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information for legitimate business or legal purposes.

6. Security of Your Information

We use appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your account is protected by your Google authentication. Please protect your Google account credentials and do not share them with anyone.

7. Subscription and Payments

We currently offer or may in the future offer subscription services through our App. If you choose to purchase a subscription:

• Payment processing is handled by PayPal, and your payment information is subject to PayPal's privacy policy and terms of service.
• We collect and store information about your subscription status, renewal dates, and transaction history.
• If you cancel your subscription, you may continue to have access to subscription features until the end of your current billing period.
• Cancellation and refund policies will be outlined in our Terms of Service.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to your personal information we hold.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: You can withdraw your consent at any time for activities you previously consented to.
• Opt-Out: You can opt out of certain uses of your information, such as marketing communications.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your submission of such information represents your agreement to that transfer.

11. Third-Party Services

Our App may contain links to third-party websites or services, including Google and PayPal. This Privacy Policy does not apply to third-party websites, products, or services, even if they link to our App. We encourage you to read the privacy policies of any third-party websites you visit.

Google Services: When you sign in with Google, you are also subject to Google's terms of service and privacy policy.

PayPal: When you make payments through PayPal, you are also subject to PayPal's terms of service and privacy policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the App after we post changes to the Privacy Policy means that you accept and agree to the changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@wordflow.phoebus.cloud

We will respond to your inquiry as soon as possible and typically within 30 days.